Job Description

BUSINESS DEVELOPMENT OFFICER

Job Duties/ Responsibilities/Accountabilities:

Main tasks will include but are not limited to the following:

• Assist in developing business and marketing plans in coordination with BD Manager to achieve revenue goals
• Participate in industry forums, client discussions, and conferences as a representative of the organization
• Identify new opportunities and engage team members to establish strategies for pursuing those new opportunities
• Interface with customers via phone and e-mail to identify areas of opportunity and provide customers with marketing collateral to further develop their interest.
• Maintain all relevant contact information and record all correspondence for appropriate actions in CRM tools (Salesforce, Action Plans)
• Assist to prepare presentation slides and conduct sales presentations to client (internal and external)
• Determine cross-selling opportunities of PAGI’s products and solutions to internal, existing and potential customers
• Develop and maintain strong customer relationships in order to generate high volume of prospective clients
• Assist internal sales team in following up with quotations when required
• Respond to client queries regarding PAGI’s products and services in a timely fashion
• Assist in reviewing business proposals for new and existing customers
• Participate in tender review documentation process, bid management and review of contracts from clients
• Assist Business Development Manager in preparation of budget for the department and management meetings
• Ensure all documentation (permits, company registration documents, project documents) are always updated.

Key Performance Indicators/ Performance Goals:

• Variance between actual and planned activities.
• Budget variance.
• Achievement of revenue targets
• Revenue growth
• % growth in revenue per product and customer
• Number of new customers
• Market share/customer growth.
• Cost to income ratio
• Customer satisfaction level and retention rate
• Turnaround time for issue resolution
• Adherence to service levels
• Staff engagement and development

QHSE Responsibilities

• Perform their work in a safe manner.
• Ensure by their actions, they do not put at risk, the health and safety of other employees, contractors, sub- contractors, visitors, clients or temporary staff.
• Cooperate with management in the implementation of HSE initiatives.
• Participate fully in HSE programs.
• Report workplace hazards immediately to their managers/HOD’s. Each staff is expected to raise at least 12 hazard.
• observations in a year.
• Report any incidents or injury which occurs at, or in connection, with their work.

 
REQUIREMENT

• Possess a Bachelor of Science/Social Science or Engineering degree in or related field from an accredited university.
• Possession of additional professional qualifications will be an advantage.
• 2-3 years post NYSC experience in business development/sales role. Previous experience or knowledge in Food and Beverage industry

Tagged as: Office